Through our webshop, privacy-sensitive data or personal data is processed. Fire-Art considers a careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.
In our processing, we comply with the requirements of the privacy legislation. This means, among other things, that:

– we clearly state the purposes for which we process personal data. We do this through this privacy statement;
– we limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
– we first ask you for your explicit consent to process your personal data in cases where your consent is required;
– we take appropriate security measures to protect your personal data and require such measures from parties who process personal data on our behalf;
– we respect your right to disclose, correct or delete your personal data at your request.

Fire-Art is the data controller. In this privacy statement we explain what personal data we collect and use and for what purpose. We advise you to read it carefully.

Use of personal data
When using our webshop we obtain certain information from you. This may be personal data. We store and use only the personal data that are provided directly by you, in the context of the service requested by you, or which when provided is clear that they are provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
– Name data
– Phone number
– Invoice address
– Email address
– Payment details
– Gender

Order processing
When you place an order with us, we use your personal data to process it. If necessary for a proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

In addition to the information on our website, we can also inform you about our new products and services:
– by post
– by email
– via social media

Contact form and newsletter
We offer through our webshop the possibility to ask questions through a contact form, where you will be asked to fill in various details to handle your question. You choose which information you provide. The information you send us will be kept as long as is necessary for the complete answering and handling of the form or the content of your e-mail.
We offer a newsletter to inform our customers about our products. Each newsletter contains a link to unsubscribe.

Location details
If required for the service, we may collect location information (GPS) from you. At the moment, your permission is requested for this.
This (location) data may also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data may also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the relevant provider.

We do not publish your customer data.

Our shop shows advertisements.

Provision to third parties
We may pass on your details to our partners. These partners are involved in the execution of the agreement.
Social media buttons are included in our webshop. This allows the administrators of these services to collect your personal data.

Google Analytics
We use Google Analytics to track how visitors use our web store. We have entered into an agreement with Google to make agreements about the use of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, finally we let the IP addresses anonymize.

We take security measures to restrict misuse of and unauthorized access to personal data.

Retention periods
The personal data described above will be retained for as long as necessary to process your orders, including warranty. We then retain data for a maximum of one year for the statistical purposes described. The data will then be deleted unless there is a legal obligation to retain them for a longer period (such as the seven-year tax retention obligation for payment data).

Third party websites
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statements of these websites.